Keep Customers Informed Without the Inbox Chaos
Create branded status pages that give your customers real-time visibility into their orders, projects, or requests. Reduce support tickets with proactive communication.
Why Teams Love Public Tracker
Transform customer communication from reactive to proactive
Reduce Support Tickets
"Where's my order?" emails drop dramatically when customers can check status themselves anytime.
Real-Time Updates
Status changes reflect instantly. No delays, no stale information, no customer confusion.
Build Customer Trust
Transparency breeds confidence. Customers appreciate knowing exactly where things stand.
Built for Teams Who Need Customer Visibility
From e-commerce to professional services, Public Tracker adapts to your workflow
E-Commerce & Order Fulfillment
Let customers track their order from payment to delivery. Show picking, packing, shipping, and delivery stages with estimated times.
Service & Repair Requests
Keep customers informed about their repair or service request status. From intake to completion, no more "is it ready yet?" calls.
Application & Onboarding
Guide applicants through multi-step processes. Show document review status, approval stages, and next steps clearly.
Project Delivery
Give clients visibility into project milestones. Perfect for agencies, consultants, and professional services.
Powerful Features, Simple Experience
Everything you need to create exceptional customer experiences
Define Every Step of the Journey
Create workflows that match your actual process. Each step can have its own title, description, and rich content that customers see when they reach that stage.
- Unlimited steps per workflow
- Rich markdown descriptions with links and formatting
- Customer-friendly labels (hide internal jargon)
- Reusable templates for consistent experiences
Order Confirmed
Payment received, preparing your order
Being Prepared
Your items are being picked and packed
Shipped
On the way! Track: 1Z999AA10123456784
Delivered
Estimated: Tomorrow by 8pm
turboops.io/track/ord_8x7k2m9...One Link, Instant Access
Each workflow instance gets a unique, shareable URL. No login required for customers. Just send the link and they can check status anytime.
- No customer account required
- Secure, unguessable URLs
- Works on any device
- Bookmark-friendly for repeat checks
Say More Than Just "In Progress"
Each step can include detailed information, instructions, links to resources, and context that helps customers understand exactly what's happening.
- Markdown formatting for rich content
- Include tracking numbers, links, and resources
- Dynamic content from workflow parameters
- Set expectations with estimated times
Your order is on its way!
Great news! Your package has been picked up by FedEx and is headed your way.
Tracking Number:
1Z999AA10123456784
Estimated Delivery:
Tomorrow, Dec 30 by 8:00 PM
Questions? Reply to your order confirmation email or call us at (555) 123-4567.
Get Started in Minutes
Four simple steps to customer transparency
Create Template
Define workflow steps with customer-friendly descriptions
Enable Tracking
Turn on public tracking with one toggle
Start Workflow
Create instance and get shareable tracking link
Share with Customer
Send link via email, SMS, or embed anywhere
Ready to Transform Customer Communication?
Start creating public tracking pages today. Free to try, no credit card required.